Return and Refund


You can cancel your order as long as you notify by email the same day of application. If the order has already been processed, you must follow the return process.


You will have a full refund on all items returned within 7 days of order receipt. 

Items must be returned in the same package and condition it was delivered. 

To make a return please send us an email to stating your order number and  the item you wish to return.

As soon as we receive your return package, please allow at least 7 business days for your return to be processed. Refunds will be credited to the original method of payment, this may take a few days,  depending on your banking institution.

The customer will bear the responsibility for returned items and will assume the shipping costs of the returning unless the item is defected or broken. 

Bebijouly is not responsible for any return packages that are lost or damaged.


If you would like to exchange an item, you will need to return the original item for which you will be refunded and then you can place a new order.

All complaints or requests should be made by email to the address